Superior CATI Systems

  • Proprietary CATI software: developed in-house and most advanced system in use today.
  • Custom digital phone system: designed and built in-house, supports digital verbatims, inbound and outbound IVR, targeted monitoring.
  • Proprietary response rate booster: designed and programmed in-house, uses neural network rulebase call patterning to reach hard-to-contact respondents.
  • Full time interviewers with extensive native Spanish abilities.
  • Interviewer assessment based on professional research conduct, never on raw productivity.

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